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We are committed to providing a high quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us improve our standards.

Our complaints procedure

If you have a complaint, please contact Eleanore Plews in writing who is our Client Care Partner. If Eleanore Plews is the Solicitor handling your matter then you should contact Catherine Hobson. You will be sent a copy of our complaints procedure and the complaint will be investigated in line with this procedure.

The address to which your complaint should be sent is:-

Client Care Partner
4-6 Park Street
Deal
Kent
CT14 6AQ

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